SoftGuard represents the new generation of comprehensive systems for alarm event monitoring. The platform is made up of modules that add functionalities to integrate different technologies that converge in the operational heart of a monitoring center. In this way, we provide centralization in management, process optimization, automation and improvement in response times. Our solutions are specially designed to meet the specific needs of each sector: the business of security companies, citizen prevention in municipalities, the protection of educational communities, security in urbanisation and private neighbourhoods, centralisation and control for financial entities and finally the integration and optimisation of resources in corporations.