The Web desktop platform is powerful and easy to use, providing transportability to the operating heart of your company. The applications are centralized in your company’s private cloud allowing accessibility from any web browser, including the connection from dierent devices such as tablets pcs and smartphones. MAIN FEATURES: Safety – Customization – Portability – Single Login – Multiuser The SoftGuard suite is composed of several scalable modules, 100% integrable for your company to offer innovative services and improve operability by making…
SoftGuard Banking was Specially designed to provide a centralized and automated solution to the monitoring electronic security for banks and financial institutions to protect its branches, vaults, treasuries, armored and cash-transporting vehicles, senior executives and employees, and more. Click here to download the flyer SOFTGUARD BANKING MODULES Main monitoring module – Web Monitoring: Multi-format and multi-user alarm monitoring software, specially designed to be used by banks and financial institutions, with multiple schedules control by zones and vaults, and test control through various links (telephone, GPRS,…
Softguard the integrated security software system of alarm events monitoring for condos and gates communities The SoftGuard system receives and manages alarm events from fixed targets (residences, administrative offices, sports centers, service dependencies, etc.) and mobile targets (motor vehicles, motorcycles, ATVs, patrol phones for private surveillance, smartphones, etc.). SoftGuard is installed in a Control Center that operates 24/7 from where it interacts with different equipment and electronic devices, allowing the attention of alarm events (theft, panic, medical emergency, access control of…
Integral system of alarms for districts and public organisms SoftGuard is a comprehensive alarm monitoring platform for districts. The SoftGuard system receives and manages the alarms events coming from fixed targets (residences, administrative offices, hospitals, schools, nurseries, etc.) and mobile targets (vehicles, guards’ patrols, etc.). With the SmartPanics module you can provide an integral monitoring solution to the neighbors and allow the district to bill a monthly service to the citizens. In addition, SoftGuard is compatible with community alarm systems. Click here to download…
Integral System of Alarms for educational communities SmartPanics · Alarm monitoring system SoftGuard is a comprehensive alarm monitoring platform for schools and universities. The SoftGuard system receives and manages the alarms events coming from fixed targets (classrooms, administrative offices, auditoriums, library, etc.) and mobile targets (vehicles, guard’s patrols, etc.). With the SmartPanics module you can provide an integral monitoring solution for students and teachers. Click here to download the flyer Panic button SmartPanics · Alerts sent from Smartphones Smartphones offer huge possibilities as personal emergency…
This module is a general screen of coordination between operators that will display all the events that enter the system with assignable filters. Additionally, the module announces verbally all the events configured for it (i.e. priority). Simultaneous events attention Single display of pending and queued events Embedded Voip calls within the system Assignment of Technical Support Services during the attention of an alarm event Self-monitoring Multiple processing with single events selection Daily multiple opening and closure control. Control of…
Designed to integrate video and audio to the alarm events received at the monitoring central station in a simple and intuitive way, either on demand or by simply following a system verification or periodic control routine. The importance of video verification lies in the decrease of false alarms and the more efficient alarm events resolution.
This module allows the tracking of different GPS devices and links them to the customer’s accounts. It is also possible to display the positioning in cartography, issue historical position reports with different filters (by device, between dates, etc.), display graphic historical tours, incorporate photographs and data of the device, group by fleets/client, among others. The GIS engine uses digitalized cartography in Google Maps format.
All outgoing and incoming calls will be digitalized and recorded to hard disk. The system links the call to the subscriber’s account so that it is possible to search and filter by date, time, incoming/outgoing telephone number, subscriber and/or operator’s comments, etc. All hardware needed for audio capture is provided along with the module
Its functions include: complete managing of the technical services to the customers, allowing service requests to be generated from multiple departments; scheduling preventive periodic service routines; assigning technicians, vehicles and materials identifying costs and delays involved in each request; following up on the service status step by step; evaluating productivity in a customized way and bring statistics of the most required services, generating strategic information of the technical area of the company.
Comprehensive management to provide wholesale alarm events monitoring service. It allows the territorial expansion of your business, ensuring your Dealers the accounts maintenance and management. Includes enabling / disabling / and accounts edition according to user profile. Historical alarms reports and operators performance audit by the monitoring central manager.
Gives access to the Dealers through smartphones and tablets pcs to the information of their subscribers within the system. The Dealer will be able to visualize the complete data of the clients such as: address, telephone numbers, zones, contacts and the received events history. It is an easy and practical tool for the Dealer; providing portability to its management and immediate audit. If the user is a “Technician” can perform special tasks such as changing the status of an…
Have a complete online audit of your monitoring system using statistical graphics. Analyze and control your operator’s performance. Keep track of signals traffic, alarms in progress, active accounts, and queued events by priority. Georeferenced alerts, account behavior in 12 months, among many of the more than 30 options in a 100% graphical and easy to use interface
This module has been specially designed to give residential and corporate clients their accounts control. It grants users access to their alarm system’s information. The clients will be able to log in, select an account and display data such as: address, telephone numbers, contacts, zones, latest events received, notifications by SMS, status of technical services, etc. It is possible also to request videos and calls recordings. Easy to use, the platform provides the customer information timely and automated ordered…
The events that enter the central system will be forwarded and addressed to the competent authorities or to secondary monitoring centers (sub-stations). The information received in the remote terminals through the Desktop Web system is detailed. Any action executed by the remote operator will be recorded for subsequent control.
An integral customer relationship management that build marketing campaigns, tracking sales, prospects, quotes, price lists, offers, mailing, schedule meetings and sales visits. Its main goals are: to attract and win new customers, retain current customers, attract old customers and reduce marketing and customer service costs.
Automatically generates the issuance of invoices or fiscal notes for the services provided to the customer. It is possible to filter by subscriber or dealer ranges, groups or by account type based on rates according to each client’s contract. With this system, collections are tracked, indicating the status of current accounts, credits, services collected and receivable, delinquency reports, even with notification to the monitoring central operator.
SmartSMS is the new application for mobile phones, developed by SoftGuard to manage the sending of text messages. Essentially, the application converts a smartphone into a device for sending SMS notifications, taking advantage of the Desktop Security Suite platform functions, which allow the client to be notified automatically and without the intervention of an operator, before any alarm event received in the monitoring center. What do I need to use SmartSMS? – To use this service requires a cell phone type…